Bumper Return Policy

Bumper Return Policy

Billing Terms

All payments are due in full at the time of purchase. No credit or payment plans will be provided in house. If you would like to finance your bumper please apply with one our finance partners 

 

Refund Policy

In the event of a return a refund will be issued within 3-5 business days of Black Patch Performance receiving the returned item

 

RETURN POLICY

Black Patch Performance is not responsible for fitment issues related to any product ordered from the website. When your order is submitted you are verifying that you have ordered the correct bumper for your vehicle. If for some reason you need to return your bumper returns will be accepted up to 10 days from the date of purchase. Items returned must be returned in the original packaging. Buyer is responsible for return shipping on the item. There will be a 25% restocking fee on all returned orders. For returns call 540-784-1004.

 

The Return Process 

  1. Call Black Patch Performance at 540-784-1004 to explain the reason of return
  2. Make sure the bumper is repackaged the way it was delivered to you
  3. Get package dimensions and weight 
  4. Communicate with local freight companies (we recommend R+L Carriers) to send the bumper back to Black Patch Performance
  5. Send your bumper back to Black Patch Performance at 1054 Forest Grove Rd. Lexington Virginia 24450 unless otherwise instructed to send the bumper to a different address 
  6. Once Black Patch Performance has received the bumper your return will be processed and you should receive your money back in 3-5 business days
  7. Customer will be liable for a 25% restocking fee due at time of refund 

 

EXCHANGES

If for some reason the item arrives damaged or defective you have 1 week to bring to issue to our attention via email at blackpatchperformance@gmail.com or by calling us at 540-784-1004 

If 1 week has passed since the delivery date of the item we cannot exchange or return the item. We strongly advise that you unwrap and install the bumper immediately upon arrival to insure that there are no defects or damage